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Shipping Policy
OVERVIEW
Thank you for shopping at Maison Meszarics. This Shipping Policy outlines the terms and conditions related to the shipment of our products. By placing an order with us, you agree to the terms set forth below.
We ship across Europe and internationally to bring our products to customers worldwide. Please read this policy carefully to understand our shipping practices, timelines, and procedures.
SECTION 1 - ORDER PROCESSING
All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays) after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day. During periods of high demand, promotional events, or holiday seasons, processing times may be slightly extended. In such cases, we will make every effort to notify you of any delays via email.
Once your order has been processed and dispatched, you will receive a confirmation email containing your tracking number and shipping details.
SECTION 2 - SHIPPING DESTINATIONS AND DELIVERY TIMES
We currently ship to destinations across Europe and internationally. Estimated delivery times after dispatch are as follows:
- Europe: 3–7 business days
- International: 7–14 business days
Please note that these timeframes are estimates and not guaranteed. Delivery times may vary depending on the destination country, local courier operations, customs clearance, weather conditions, or other factors beyond our control.
SECTION 3 - SHIPPING CARRIER
All orders are shipped securely via FedEx, ensuring reliable and trackable delivery. We carefully package every order to protect your items during transit.
Once your order has been dispatched, you will receive a tracking number by email. You can use this tracking number on the FedEx website to monitor the status and location of your shipment at any time.
SECTION 4 - SHIPPING COSTS
Shipping costs are calculated at checkout based on the destination, weight, and dimensions of your order. The total shipping cost will be displayed before you complete your purchase.
Any promotional shipping offers or free shipping promotions will be communicated on our website and applied automatically at checkout where applicable.
SECTION 5 - CUSTOMS, DUTIES AND TAXES
For international orders, customs duties, import taxes, and other fees imposed by the destination country may apply. These charges are the sole responsibility of the customer and are not included in the product or shipping price.
We recommend contacting your local customs office prior to placing an order to understand any potential additional charges that may apply.
Maison Meszarics is not responsible for delays caused by customs clearance procedures in the destination country.
SECTION 6 - TRACKING YOUR ORDER
Once your order has been dispatched, you will receive an email containing your FedEx tracking number. Please allow up to 24 hours for the tracking information to become active on the carrier's system.
If you do not receive a tracking number within 3 business days of placing your order, please contact us at so we can assist you.
SECTION 7 - DELIVERY ISSUES
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please first check the tracking information provided. If you require further assistance, contact us at and we will work with FedEx to investigate the issue.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery, including your order number and photographs of the damaged item and packaging. We will assess the situation and provide an appropriate resolution.
Incorrect Shipping Address
It is the customer's responsibility to provide an accurate and complete shipping address at checkout. Maison Meszarics is not liable for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping address after placing your order, contact us immediately at ; we will attempt to update the information if the order has not yet been dispatched.
SECTION 8 - UNDELIVERABLE PACKAGES
In the event that a package is returned to us as undeliverable (e.g., incorrect address, unclaimed parcels, or refused delivery), we will contact you to arrange reshipment. Additional shipping fees may apply for reshipping the order.
SECTION 9 - CHANGES TO THIS SHIPPING POLICY
We reserve the right to update, change, or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page, and your continued use of our website following any changes constitutes acceptance of the updated policy.
SECTION 10 - CONTACT INFORMATION
For any questions, concerns, or assistance regarding shipping, please contact us:
Maison Meszarics
Email:
Website: